Privacy Policy

Effective date: September 28, 2026

GSS Garage Doors & Gates (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website and service forms, and what choices you have. It should be read together with our Cookie Policy and Terms of Service.

Information We Collect

We may collect your name, phone number, email address, service address, ZIP code, and any service details you provide when you contact us or submit a form on our website. We also collect general website usage information (such as pages viewed) through analytics tools described below.

How We Use Your Information

We use your information to respond to service requests, provide quotes, schedule work, provide customer support, and send occasional maintenance reminders or service-related text updates if you opt in. We do not use your information for automated decision-making that produces legal or similarly significant effects.

Cookies and Analytics

We use Google Analytics to understand how visitors use this website. Google Analytics uses cookies that may collect information such as your approximate location, device and browser type, and pages visited. We do not use this data to individually identify you. For details on the specific cookies used and how to control them, see our Cookie Policy.

SMS Communications

If you opt in to SMS updates, GSS Garage Doors & Gates may send text messages for maintenance reminders or service requests. Messages may be sent once or twice a year for maintenance. Message and data rates may apply. Text STOP to cancel.

SMS consent is not shared with third parties or affiliates for their marketing purposes.

Third-Party Service Providers

We use a limited number of third-party services to operate our website and business, which may process information on our behalf or independently as described in their own privacy policies:

Sharing of Information

We do not sell or share your personal information for cross-context behavioral advertising. We may share information only when necessary to operate our business, provide services you requested, work with the service providers listed above, or comply with legal obligations.

Data Retention

We retain the information you submit for as long as reasonably necessary to respond to your request, provide services, maintain business records, and comply with legal or tax obligations, after which it is deleted or anonymized.

Your Privacy Choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. We do not sell personal information, and residents of California may have additional rights under California law regarding how their information is handled; we will respond to verified requests consistent with applicable law.

Children’s Privacy

This website is intended for general audiences and is not directed at children under 16. We do not knowingly collect personal information from children.

Data Security

We take reasonable steps to protect the information you submit through our website, but no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this website, with an updated effective date.

Contact

If you have questions about this Privacy Policy, contact GSS Garage Doors & Gates at (888) 300-3072 or gssgaragedoorsandgates@gmail.com.